TERENCE FLEETON

Organizational Effectiveness and People Strategy Leader
Joplin, US.

About

Highly accomplished Organizational Effectiveness and People Strategy Leader with a PhD in I/O Psychology, adept at leveraging data-driven talent strategies to cultivate high-performance cultures. Proven expertise in coaching, motivation, and leadership development, translating complex behavioral insights into scalable solutions that significantly enhance employee engagement, retention, and organizational synergy. Driven by a passion for optimizing human capital, I deliver measurable impact across diverse professional and academic environments.

Work

Liberty University
|

Adjunct Professor (Part-Time)

Lynchburg, VA, US

Summary

Delivered engaging presentations and facilitated discussions on complex psychological and behavioral concepts to diverse groups at Liberty University, supporting program development and continuous improvement initiatives.

Highlights

Delivered dynamic presentations and facilitated discussions to diverse groups, simplifying complex psychological and behavioral concepts for practical application and enhanced student comprehension.

Conducted robust research and data analysis, providing critical insights for program development, evaluation, and continuous improvement initiatives.

Authored comprehensive written reports, training materials, and structured communications, demonstrating strong research and writing expertise in high-demand academic environments.

Demonstrated exceptional adaptability and problem-solving skills in dynamic, high-demand academic settings, ensuring effective knowledge transfer and student success.

Grandfalls Recovery
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Behavioral Consultant

Joplin, MO, US

Summary

Managed and resolved high-stress crisis situations, collaborating cross-functionally to refine interventions and improve patient outcomes at Grandfalls Recovery.

Highlights

Managed and de-escalated crisis situations, resolving high-stress conflicts and reinforcing stability, significantly enhancing patient engagement and therapeutic environment.

Collaborated cross-functionally with clinical and operations teams to align goals, improve outcomes, and streamline patient care processes.

Tracked patient progress using data-driven insights, continuously refining interventions and maximizing treatment effectiveness.

Conducted thorough data analysis to evaluate and optimize effective treatment outcomes, ensuring evidence-based practices.

Delivered expert training sessions on positive reinforcement tactics, enhancing staff capabilities and patient progress monitoring.

Assessed individual learning needs to create tailored support strategies, improving personalized care and recovery pathways.

Independent Consultant
|

Leadership and Development Consultant

Joplin, MO, US

Summary

Led high-impact initiatives in fast-paced environments, partnering with clients to deliver talent and performance solutions, and designing leadership development programs.

Highlights

Led high-pressure initiatives, effectively managing competing priorities and maintaining consistent performance across teams of 20+ individuals, driving project success.

Partnered with diverse clients to analyze business challenges, workforce needs, and organizational strategy, translating behavioral science into practical talent and performance solutions.

Designed and delivered bespoke leadership development programs and workshops for diverse audiences, including senior leaders, both virtually and in-person, enhancing leadership capabilities.

Applied psychometric principles, test theory, and research methodologies to develop and evaluate assessments, surveys, and talent diagnostics, informing strategic decisions.

Collected and analyzed quantitative and qualitative data, generating insights and providing evidence-based recommendations to stakeholders for talent optimization.

QB Fleet
|

Founder, Mental Performance Consultant LLC

Joplin, MO, US

Summary

Founded and led QB Fleet, providing expert mental performance coaching and psychological support to enhance athlete excellence and optimize physical success.

Highlights

Led QB Fleet, applying evidence-based techniques to enhance resilience, focus, emotional regulation, and decision-making under pressure for diverse client groups.

Designed and implemented bespoke mental coaching programs and training plans, significantly enhancing athlete excellence and boosting outcomes.

Formulated robust peak performance strategies for diverse client groups, optimizing elite physical success through expert psychological support.

Provided comprehensive psychological support, enabling elite athletes to optimize physical success and achieve peak performance.

Community Solutions
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HR Data & Operations Analyst

Joplin, MO, US

Summary

Analyzed large-scale HR data using advanced tools to improve reporting accuracy, translate workforce data into actionable insights, and execute key HR initiatives.

Highlights

Analyzed large-scale HR data using advanced Google Sheets (VLOOKUP, Pivot Tables), improving reporting accuracy and efficiency.

Translated complex workforce data into actionable insights, supporting strategic decisions on retention, compensation, and workforce planning.

Executed key HR initiatives, including benefits enrollment and compensation cycles, ensuring accuracy and on-time delivery while maintaining audit readiness.

Partnered cross-functionally to streamline workflows and improve operational efficiency, ensuring compliance with U.S. employment standards.

Liberty University
|

Leadership Researcher (I/O Psychology)

Lynchburg, VA, US

Summary

Collaborated with faculty and peers to deliver research outcomes, design psychometric surveys, and analyze workplace trends to advise on talent optimizations.

Highlights

Collaborated effectively with faculty and peers to deliver impactful research outcomes, strengthening stakeholder communication and project execution.

Designed rigorous psychometric surveys to accurately assess senior leader behaviors, providing critical data for leadership development.

Collated diverse datasets to model the impact of empathy on team output, providing data-driven insights for organizational improvement.

Analyzed complex workplace trends to refine internal training curricula, ensuring relevance and effectiveness of development programs.

Authored detailed reports advising board members on talent optimizations, leveraging research findings to drive strategic talent initiatives.

Education

Liberty University
Lynchburg, VA, United States of America

Doctor of Philosophy (PhD)

Industrial-Organizational Psychology

Courses

Dissertation: Job Satisfaction among Generation Z and Millennials in the Mental Health Field.

Specialized in employee engagement, generational workforce dynamics, and organizational systems change.

Led an applied employee engagement initiative across 50+ staff, identifying key drivers of burnout and improving retention by 18%.

Focus areas: leadership effectiveness, supervisor behavior, work-life balance, and mental health workforce sustainability.

Liberty University
Lynchburg, VA, United States of America

Master of Science

Behavioral Psychology

Missouri Southern State University
Joplin, MO, United States of America

Bachelor of Science

Psychology

Courses

D1/D2 Collegiate Quarterback

Publications

The Everyday QB (Book on Life Fundamentals from a QB's perspective)

Published by

Self-Published

Summary

Explores leadership, discipline, and life fundamentals through a quarterback's mindset.

Languages

Spanish
English

Certificates

PMP

Issued By

Project Management Institute

AWS

Issued By

Amazon Web Services

Mental Performance Coach

Issued By

Various

People Analytics

Issued By

Wharton / Google

Data Analytics for Behavioral Research

Issued By

Coursera / Google

Skills

Talent Management

Talent assessment & selection, Leadership development, DEI strategy, Leadership assessments & competency modeling, Employee engagement surveys, Training design & facilitation.

Data Analysis

Data Analysis, Quantitative Data, Qualitative Data, Psychometric Principles, Test Theory, Research Methodologies.

Organizational Effectiveness

High-Performance Cultures, Organizational Synergy, Employee Engagement, Retention Strategies, Workforce Planning, Process Improvement.

AI Tools

ChatGPT, data analysis tools, Gemini.

Coaching

Coaching, Mental Performance Coaching.

Interests

Sports

Team sport.

Reading

Reading.

Community Engagement

Volunteering.